Home > things-to-do > Nantahala Outdoor Center Review United States North Carolina Bryson City

Nantahala Outdoor Center

  • 13077 W Hwy 19, Bryson City, NC 28713
  • (828) 785-5082
  • noc.com
Excellect
11
Good
0
Average
0
Bad
0
Awful
0

Reviews

03/24/2020
Kevin Kanaar

Great Family adventure with lots to do in the area Rapids are Moderate class 3 levels

03/24/2020
Jane H

The Appalachian Trail runs right through Nantahala. Great Hiking, Canoeing and White Water Rafting

03/24/2020
Robert C

One of the best, family-friendly whitewater rafting outfitters in the country! Awesome fun. About 15 minutes away.

03/24/2020
Denise G

Another great place if you love adventure. They offer whitewater trips and zip lining for all ages.

03/24/2020
Scott W

This is a great place to learn about kayaking and rafting. They will teach you everything

03/24/2020
Terry Moore

Mr Sutton Bacon's (CEO) NOC customer service leadership is not empowered in working with reasonable requests / clients in her role.not the best listener and works under the premise that her and her staff are always right and policy is policy without consideration for customer views.
DENIED any escalation process / exception process for her customer service role
A very reasonable request for an emergency room medical hospital stay for a family member the day of a we were to be there and was told we could get a refund. The following weekend after spending more money than requested from original reservation at their facility they wold not apply credit (which we did not know we had as we lead to believe we get credit on our credit card) to that visit as it was not "processed' in time once we got the medical papers she asked for to show hospital stay. All the folks leading adventure / retail / etc.. were very nice!

Nice place horrible customer relations / customer experience (KATE) on request is why the review is not good.

ADVISE: DO NOT PRE BOOK OR EXPECT PLEASANT EXPERIENCE FROM CUSTOMER RELATIONS

03/24/2020
Shannon Carl

BE FOREWARNED!!! NO REFUND If MEDICAL PROBLEM w DR NOTE. Had booked a white water rafting for my family of 9 people. Mother had torn her meniscus in her knee prior to the trip. Called the NOC to get a refund and they were not able to refund said to email the NOC explaining why. I emailed the NOC with a doctors note explaining the MRI she had and has been under going physical therapy. The email contained the DOCTORS NOTE. NOC said they would only give credit her trip good for one year. Since We live in Tampa FL and we're not returning to N. Carolina the following my year this was not helpful. Please be aware if something happens to you medically you will NOT get your money back!!!!!!

03/24/2020
Steven D

This is the original rafting center on the Nantahala. There is also plenty of other things to do here: watch the rafters drift by while you eat at River's End restaurant, go for a stroll by the river, have an ice cream or beer by the river.

03/24/2020
Patrick M

"One of the Best Outfitters on Earth"
— National Geographic Adventure

“Mountaintop Zipline at N.O.C. is a MUST DO!”.

Offering whitewater rafting, canoeing, kayaking, mountain biking, learning programs, and worldwide adventure travel. Based in Bryson City near Hummingbird Hideaway.

03/24/2020
David W

This is a great place to rent a raft to ride the whitewater rapids of the Nantahala River. It's a great rafting company and river for beginner white water rafters. It's about 25 minutes from the Cabin. River's End Restaurant is also a very nice place to eat lunch or dinner.

03/24/2020
Ken P

The NOC is the ultimate destination for adventure outings. Whitewater rafting, kayaking, mountain biking, zip lines, etc

03/24/2020
Mary B

The BEST place in the area for rafting!! Excellent options for both beginning rafters and seasoned ones alike

03/24/2020
Terrell Turner

White water rafting, zip-lining, kayaking and pretty much any other fun outdoor activity that you can do is here. Great location and a lot of fun.

Leave A Review For Nantahala Outdoor Center


Useful Links